Thursday, April 30, 2009
Cultivating a Good Franchisee/ Franchisee Relationship
Maintain the relationship between franchisee & franchisor. One of the ways in which to maintain or cultivate a healthy franchisee/franchisor relationship is to maintain good communication. Many problems between franchisees and franchisors could have been prevented if informal communication had existed before matters became legal problems. One thing a franchisor can do is to make sure that new and existing franchisees know the organizational charts of the franchise so that a franchisee knows who to contact for a specific problem. Some advanced planning of what to do in a particular crisis can also help so that a franchisee does not sit on a problem before coming to the franchisor early.